✎ DARPG released the 50th report on CPGRAMS for States/UTs in September 2026, highlighting public grievance redressal trends.
Relevance for Banking, SSC & RBI Grade B exams: Economy/Governance
The Department of Administrative Reforms and Public Grievances (DARPG) recently released its 50th report on the Centralized Public Grievance Redress and Monitoring System (CPGRAMS) for States/UTs, covering data up to September 2026. This report highlights the performance of various state governments and Union Territories in addressing public grievances through the CPGRAMS portal, which serves as a critical platform for citizens to lodge complaints related to governance, service delivery, and administrative delays. For banking, SSC, and RBI Grade B aspirants, this report is particularly relevant as it underscores the government’s emphasis on transparency, accountability, and efficient public service delivery—key themes often tested in exams like the SBI PO, IBPS Clerk, and RBI Grade B.
Understanding the CPGRAMS framework and its role in governance is essential for aspirants preparing for exams that assess their knowledge of administrative reforms and public policy. The report’s insights into grievance redressal mechanisms can also provide a practical perspective on how government initiatives impact citizens, a topic frequently discussed in the General Awareness sections of these exams. Additionally, the focus on digital governance and citizen-centric services aligns with the broader economic and governance themes that are crucial for candidates aiming to crack competitive exams like the SSC CGL and RBI Grade B.
Source: PIB (Press Information Bureau)
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