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MoHUA's Special Campaign: Grievance Redressal & File Management
MoHUA's Special Campaign: Grievance Redressal & File Management — Ministry Achievements
Figure: Ministry Achievements

Relevance for Banking, SSC & RBI Grade B exams: Polity & Governance

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The Ministry of Housing and Urban Affairs, through its sixth special campaign in October 2026, achieved significant milestones in reducing administrative pendency, improving document management, and promoting cleanliness in government offices. Key outcomes included the redressal of 736 public grievances, the disposal of 448 references from Members of Parliament, and a 100% resolution of references from the Prime Minister’s Office. Additionally, 25,070 files, comprising both physical and e-files, were reviewed, and 526 cleanliness campaigns were conducted, resulting in the vacation of 10,551 square feet of office space. The disposal of scrap, including e-waste, generated revenue of ₹2.50 lakh, and four rules and procedures were identified for simplification to enhance administrative efficiency.

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For Banking, SSC, and RBI Grade B aspirants, this information is relevant for understanding government initiatives related to good governance, administrative reforms, and public service delivery, which are crucial topics in Polity & Governance. Questions may arise regarding the mechanisms for public grievance redressal, the role of ministries in administrative efficiency, and efforts towards digital governance and environmental sustainability (e-waste management). The figures presented demonstrate tangible outcomes of government campaigns, providing concrete examples of policy implementation and its impact on administrative functioning, which can be tested in general awareness and current affairs sections of these competitive exams.

Source: PIB (Press Information Bureau)


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